What We Do

About Us

What Our Clients Say

Testimonials

“Working with Easton Crafts and the staff at Directions Equity was a great experience. My husband and I were impressed with the efficient service provided. They helped us through the entire process, and we cannot speak highly enough about Easton’s advice and guidance through it all. In addition to keeping us informed of current rates, he was responsive to the plethora of questions we had and provided us with the different financing options available. All-in-all, it was the smoothest transaction we’ve experienced and we will continue our relationship with Easton and the staff at Directions Equity.”

- Michael and Teresa G.

Rich –

“I just wanted to let you all know how thankful I am to you! You played a major role in getting me my new home! It was a long, frustrating road (at least I thought so!) and you all were so helpful, confident and determined every step of the way!”

- Amanda H.

“Annette has been a great asset to work with. Real Estate transactions are often complicated and its always great to work with someone you trust and feel that can get the job done. Annette was so helpful at meeting all my clients needs, often answering late night inquiries from my client and myself. We closed in a timely matter and Annette was able to lock in my client with the best rate possible. I highly recommend using Annette for all of your Mortgage lending needs.”

- Jonathan L., Realtor

Barbara-

“You have always performed for my clients with exceptional and outstanding services. I have never hesitated to refer you to my clients. Thanks you for being you.”

- Marsha

“You have really been one of the smoothest lenders I have ever worked with. It’s been so nice!”

- Donna A

Erica & Annette-

“Just wanted to take a moment to express our sincere appreciation for all the help and guidance you provided us during our home purchase. You all made the process easy and rather stress free and we are enjoying our home much sooner than we anticipated.”

- Adriana and Nathan

Marc-

“We can’t thank you enough for all that you have done for us. If it weren’t for you we wouldn’t be in our dream home. Thank You so much!!!”

- Larry & Staci

“Thank you for being so patient with us! I am so glad our realtor recommended you to us. Thank you so much for everything!

- Krista & Jason

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Team Members

ANNETTE DE LOS SANTOS
LOAN OFFICER

Annette De Los Santos has been in mortgage industry since 1997.  Experienced in FHA, VA, and Conventional Loans as well as HIP down payment assistance programs, helping you feel comfortable begins with sharing her thorough knowledge of the products we have to offer so that you can make informed decisions. “Put my years of experience to work and I promise to deliver exceptional service to you!  Referrals from satisfied customers are a very important part of my business.  My goal is to earn your confidence and become your trusted mortgage consultant for years to come.”

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BARBARA & DON COKER
LOAN OFFICERS

Barbara and Don Coker have over 50 years combined experience as Mortgage Loan Officers in San Antonio.    Ethical and honest service is their promise to buyers and Realtors.  They are always available to help you prequalify for the best mortgage.  Their commitment to the real estate community resulted in the San Antonio Board of Realtors honoring both as Affiliates of the Year.   Contact them directly on their cell phones for immediate and professional service!  210-842-4185 (Barbara) and 210-279-8441 (Don)

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CHAD EMERSON
LOAN OFFICER

Chad began his career as a loan officer after graduating from the University of Wisconsin in 2000. In 2006, he and his family decided to move to San Antonio, Texas and has been lending in San Antonio ever since. With 16 years of originating experience, Chad has a broad knowledge of all loan types, Conventional, FHA, VA, USDA, and some portfolio products as well. Whether it be a new home, or an investment property for income growth, Chad prides himself on customer service and always makes sure that the client’s needs come first. Chad’s knowledge and performance has also gained the attention of new construction builders throughout Texas, appointing him as their preferred lender for prospective buyers. Chad credits his 3 years in the Army as a major contributor to his strong work ethic. You can trust that when your loan is in his hands, it will get done.

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EASTON CRAFTS
CEO / senior loan officer

Easton Crafts has been in the mortgage industry since 1995 and in that time has closed thousands of loan transactions of all types including Conventional, FHA, VA, USDA, Texas Vet, Jumbo and Construction Loans.  He has a Bachelor of Business Administration in Finance from The University of Texas at San Antonio with a concentration in Real Estate Finance, Commercial Real Estate and Mortgage lending.  He has concentrated his efforts into building the Directions Equity name with a reverence among its peers and a positive acknowledgment by fellow Texans.

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JOHN HEARD
SENIOR LOAN OFFICER

A native of San Antonio, John attended Alamo Heights High School and Trinity University. He is also an eight year infantry veteran of the United States Marine Corps. John believes that establishing clients’ trust is paramount to successful business relationships.  As your trusted mortgage advisor since 2005, he understands that obtaining a mortgage is one ofthe largest and most important decisions in most people’s lifetime. With a wide array of mortgage products available today, John feels that it is crucial that his clients have a firm understanding of their options so they can make an educated and informed decision. John’s core principle of exemplary customer service has propelled him to his status as one of the top ranking loan officers in San Antonio.

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MARC SPITZER
PRESIDENT / senior loan officer

Marc began his career in the mortgage industry in 1998 after graduating from Southwest Texas State University. His knowledge and expertise will guide you through your mortgage experience and prepare you for one of the largest transactions most of us will ever experience in our lifetime. While One-Time closes on new construction have become his specialty, he is well versed in VA, FHA, and Conventional as well.

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MICHAEL KIDD
PRODUCING BRANCH MANAGER

Bio Coming Soon!

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NOE GONZALEZ
LOAN OFFICER

Bio Coming Soon!

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NORMA HEARD
SENIOR LOAN OFFICER

With nearly 10 years of experience, Senior Loan Officer Norma Heard, takes pride in assisting her clients achieve the dream of home ownership. As a native of Puebla, Mexico, Norma has called Texas home for the last 20 years and earned her BBA from Incarnate Word University in 2001. Norma’s years of experience has helped her obtain an expansive knowledge of all mortgage products available today. Her attention to detail is impeccable and exceeding client expectations is the foundation of her business. Contact Norma today and see why she is recognized by her peers as a top loan officer. Her goal is to be your loan officer for life.

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RICK HOENNINGER
LOAN OFFICER

As a recent addition to Team Heard, Rick Hoenninger brings with him over 15 years of exceptional sales experience and customer first mentality. A three time President’s Club Winner for sales expertise at his previous employment, Rick’s dedication to customer service is unparalleled. Because of his father’s military service, Rick is not originally from Texas but has called San Antonio home for the last 14 years and earned a degree in economics from Texas State. Rick keeps up to date on current real estate trends and industry news as an active member of Women’s Council of Realtors. Call Rick today and you’ll soon realize why client satisfaction is his number one priority.

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RICH LAVELLE
LOAN OFFICER

Rich is a retired Air Force officer and tactical aviator who’s built his 14 year career in the financial industry on exceptional service, competitive pricing and unparalleled dedication to his clients.  Whether VA, TexVet, FHA, Conventional, refinance, lot or construction loans, in or out of Texas, he makes the home buying experience as smooth as possible.  Rich treats every client with the utmost respect;  whether ready to buy today with impeccable credit and abundant assets or in need of credit help and financial planning to make a purchase in the future, he works diligently to make his client’s transition to home ownership a reality.  Any loan, anytime, anywhere…

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SEAN KIDD
LOAN OFFICER

Bio Coming Soon!

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